The terms of using TijaratDesk Shop.

01Agreeing to these terms

These terms are an agreement between you and TijaratDesk, Islamabad, Pakistan. By creating an account, signing in or using TijaratDesk Shop, you agree to them. If you use the app for a business, you confirm that you are 18 or older and allowed to accept these terms for that business.

Our Privacy Policy explains how we handle information, and forms part of these terms.

02The service

TijaratDesk Shop is web-based point of sale and shop management software. It covers billing, stock, khaata, suppliers, expenses, staff and reports, and runs in a web browser. We keep improving it, so features may be added, changed or retired over time. If we remove something you rely on, we will tell you beforehand.

03Accounts and staff

• The shop owner holds the account and is responsible for everything done under it, including by staff.
• You decide who gets access and which role they have. Remove staff who leave promptly, and keep passwords and PINs private.
• Give us accurate details when we set up your shop, and keep them up to date.
• Tell us straight away if you think someone has used your account without permission.

04Trial, plans and payment

• You can start with a trial. When it ends, you choose a paid plan to keep using the app. Your records stay in place when you move from the trial to a plan.
• Prices are in Pakistani rupees and are agreed with you before you subscribe. Fees are paid in advance for each billing period.
• If a payment is late, we will remind you first. If it stays unpaid, we may limit the account to viewing and exporting your data until it is settled.
• Fees already paid are not refundable unless we agree otherwise or the law requires it. We will give you at least 30 days’ notice before changing the price of your plan.

05Your data

The records you enter belong to you. You allow us to store, copy and process them only to run the service for you, as set out in the Privacy Policy. You can export them at any time as CSV files or PDF reports. You are responsible for having the right to record the details you enter about customers, suppliers and staff.

06Your records, prices and taxes

TijaratDesk Shop is a tool for keeping your shop’s records. It does not give accounting, legal or tax advice. You are responsible for the prices, stock counts and payments you enter, for checking your reports, and for meeting your own obligations, including tax and FBR requirements. Check your figures before relying on them for a business, tax or legal decision.

07Billing without internet

When the internet drops, the till keeps selling and holds each sale in the browser on that device. The sales sync automatically when the connection returns.

Until they sync, those sales exist only on that device. Clearing the browser’s data, signing out, or losing or resetting the device before then can lose them, and we cannot recover sales that never reached our servers. Bring the device back online regularly, and check that the app shows everything as synced before you clear the browser or change devices.

08Acceptable use

You agree not to:

• use the service for anything unlawful, or to record goods or dealings that are against the law;
• try to reach another shop’s data, or test, probe or get around the app’s security;
• overload, disrupt or interfere with the service, or use automated tools to scrape it;
• copy, resell or reverse engineer the app, or build a competing product from it; or
• upload viruses or other harmful code.

09Availability and support

We work to keep the service running at all times, but cannot promise it will never be interrupted. We may need to pause it briefly for maintenance and updates, and we will try to do so outside shop hours. Support is available on WhatsApp, phone and email.

10Devices and other services

You provide your own devices, internet connection, web browser, barcode scanners and printers. We test the app with common equipment, but cannot guarantee that every device or third-party service works with it, and we are not responsible for problems they cause.

11Our software and brand

The app, this website, their design and code, and the TijaratDesk name and logo belong to TijaratDesk. A subscription gives you the right to use the app for your shops while your account is active. It does not transfer any ownership. If you send us suggestions, we may use them freely to improve the service.

12Suspension and closing an account

You can stop using the service and ask us to close your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, or where the law requires it. Unless the matter is urgent, we will warn you first and give you a chance to fix it.

After an account is closed, you have 30 days to export your data. After that it is deleted, as explained in the Privacy Policy.

13Disclaimer

We build TijaratDesk Shop with care, but it is provided “as is” and “as available”. As far as the law allows, we do not promise that it will be free of errors, or suit every particular purpose.

14Limitation of liability

As far as the law allows, TijaratDesk is not liable for indirect or consequential losses, such as lost profits, lost sales or lost business. This includes losses caused by internet or power outages, or by offline sales that never synced.

Our total liability for any claim about the service is limited to the fees you paid us in the three months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

15Governing law and disputes

These terms are governed by the laws of Pakistan. If a problem arises, please contact us first, and we will try to resolve it with you directly. Any dispute that cannot be resolved this way will be decided by the courts of Islamabad.

16Changes to these terms

We may update these terms as the service changes. The date at the top shows when they last changed. If a change is significant, we will tell account owners at least 15 days before it takes effect. Continuing to use the service after that means you accept the new terms.

17Contact us

For any question about these terms, WhatsApp or call +92 315 7887427, or email tijaratdesk@gmail.com. TijaratDesk, Islamabad, Pakistan.